Welcome to Genuineproduct. These Billing Terms & Conditions (the "Terms") outline the terms and conditions regarding the billing and payment processes for purchases made through our website https://genuineproduct.us/ (the "Site"). By placing an order on our Site, you agree to be bound by these Terms.
1. Payment Methods
We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express, JCB)
 2. Payment Processing
All payments are processed securely through our payment gateway partners. Your credit card information is not stored on our servers.
3. Pricing and Taxes
All prices are listed in USD and are subject to change without notice.
We do no longer gather any taxes.
4. Order Confirmation
Upon placing an order, you will receive an email confirmation with the details of your purchase.
If there are any issues with your order, we will notify you as soon as possible.
5. Billing Information
You must provide accurate and complete billing information.
By providing your payment information, you authorize us to charge the amount due for your purchase.
6. Refunds and Returns
Please refer to our Return Policy for details on returns and refunds.
Refunds will be processed to the original payment method within 10 business days of receiving the returned item.
7. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will be posted on our Site, and your continued use of our services constitutes acceptance of any changes.
9. Contact Us
If you have any questions about these Terms, please contact us at:
-
Business Name: Genuineproduct
-
Contact Number: +84 981582333
-
Contact Email: support@genuineproduct.us
-
Business Days: Monday to Friday | 09:00 AM – 5:00 PM (GMT)
-
Business Address: Ninh Son, Hoang Luong, Hiep Hoa, Bac Giang 230000, VietNam